App support
Include your device type, operating-system version, App version, the screen involved, and what happened.
Start a support email →Contact BrodinnyPaw
One inbox. Clear routes for the important things.
Send enough context to understand the issue, but do not include sensitive personal information unless it is genuinely necessary.
Emailbrodinnypaw.app@outlook.com↗Safety concern
Name the course, lesson, guide, reminder, or audio tool and explain the concern. Do not wait for email support in an emergency.
Report a safety concern →Privacy request
Most App data is stored only on your device. For data we may hold through support or website operations, describe the right you want to exercise.
Send a privacy request →Billing question
Purchases are not live yet. After launch, cancellation and refund requests must begin with the store that processed the transaction.
Read the Membership Policy →Before you send a dog photo
A photo is rarely necessary for technical support. If you choose to attach one, remove people, addresses, tags, or other identifying details that are not needed. BrodinnyPaw support is not a veterinary or emergency service.
Response expectations
Messages are reviewed through this inbox, which is not a round-the-clock call center. Response time can vary. For urgent welfare, medical, safety, account-security, or store-payment issues, contact the appropriate local professional, emergency service, Apple, or Google directly.